Openness and trust are the hallmarks of our work together
We quickly clear up irritations and deal with both hidden and open conflicts immediately. Anyone who’s got something on their mind should say it
We esteem and respect everyone
Arguments shouldn’t be personal but based on the facts. The important thing is that everyone arrives at the solution with head held high.
We rely on each other, because each of us works with discipline
Each of us is completely committed to his work and keeps his promises. Resting or pursuing personal ambitions on someone else’s dime is not acceptable
We give ourselves credit, but also give and receive constructive criticism
Anyone who earns praise should receive it and can be proud of it. When we give criticism, we do it in a way that is motivating, encouraging, and not at all heavy-handed
We provide information quickly and transparently
Whatever an individual employee needs to know to do his job he’ll hear from us directly, clearly, and purposefully.
We make time for one another
The client comes first. And at the same time, we make it a daily goal to leave time for conversations with colleagues and employees – or else to make time for it. To show appreciation or give some quick feedback is certainly no waste of time
Good manners, politeness, and punctuality are simply a given for us
A friendly “hello” or a smile says more than a thousand words. It’s okay if someone’s occasionally late – but only if they give us a heads-up.
Everyone needs to set a good example, especially the management
That applies even to things that seem trivial.